The Australian Federation of International Forwarders Ltd ("AFIF", "we") is committed to protecting the privacy of Personal Information. The detail that follows explains how AFIF collects, uses, discloses and protects this information.
In this policy, "Personal Information" means information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from that information or opinion. "Representatives" includes employees, contractors and agents.
This policy does not apply to acts and practices of AFIF that relate directly to the employee records of AFIF's current and former employees. It does apply to acts and practices relating to Personal Information about employment candidates and contractors.


AFIF collects Personal Information about its members and their Representatives for the primary purpose of fulfilling our business commitments to our members, including by:
  • providing news and information;
  • providing education and training;
  • distributing industry publications to members;
  • supplying products ordered by or on behalf of members, including products ordered on-line;
  • providing our members and their Representatives with information about products and services that AFIF provides;
  • improving AFIF's products and services, including by testing the demand for products and services which AFIF provides or might provide;
  • complying with laws and requirements of government agencies and statutory authorities that apply to AFIF;
  • obtaining confidential legal and financial services required by AFIF;
  • obtaining other services required by AFIF; and
  • providing other membership services listed on AFIF's website (

(the "Purposes").
If AFIF's purpose for collecting Personal Information about you is not one of the Purposes listed above, then we will take reasonable steps to ensure that you are aware of that purpose at or as soon as is practicable after the time we collect that Personal Information.


AFIF uses and discloses information about its members and key personnel of its members for the Purposes listed above and for any additional purposes which we disclose to you.

AFIF may disclose information about you on a confidential basis to third party suppliers to AFIF, such as mailing houses, information technology support service suppliers, AFIF's legal advisers and AFIF's accountants. AFIF's contracts with those suppliers prohibit the suppliers from using or disclosing Personal Information obtained from AFIF for any purpose other than to provide services to AFIF except as required by law.

AFIF will not use or disclose Personal Information for any purpose (a "Secondary Purpose") other than the primary purpose of collection ("Primary Purpose") unless:
  • you consent to AFIF using or disclosing the information for the Secondary Purpose or to the relevant use or disclosure;
  • the disclosure is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity;
  • the Secondary Purpose is related to the primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that we would use or disclose the information in the circumstances; or
  • AFIF reasonably believes it is necessary to prevent any serious and imminent threat to any person's life, health or safety or the public's health or safety.

AFIF does not sell any Personal Information to third parties.
If you do not provide Personal Information to AFIF, then AFIF may not be able to provide all of its usual goods and services to you or to the AFIF member you represent.


AFIF's website has links to various third party web sites that provide related services and benefits. The privacy policies of these third parties may be different to that of AFIF and we recommend that you review any third party's privacy policy before using their products and services.
Our links to other web sites should also not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless stipulated to the contrary.


If you provide us with any Personal Information about someone else (such as one of your directors or Representatives or someone with whom you have dealings) you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by privacy laws, we may collect, use and disclose such information for the Purposes described above. For example, you should take reasonable steps to ensure the individual concerned is aware of the various matters detailed in this policy as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our information disclosure practices, the individual's right to obtain access to the information and the consequences for the individual if the information is not provided.


AFIF will take steps to keep the Personal Information it holds in a secure environment.

When Personal Information is required to make an enquiry, place an order, enrol in a course or use any of our member only services, the information collected is kept to service the request or provide the products. Unless we are requested not to, we also retain a copy of the Personal Information so that we can offer updated products and information.

AFIF will take reasonable steps to destroy or de-identify Personal Information when AFIF no longer needs the information for a purpose for which AFIF may use or disclose it in accordance with this policy.

We use Secure Sockets Layer (SSL) technology, which encrypts financial information you provide through our internet site so as to protect its security during transmission. We operate within an industry standard firewall.

We also have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of Personal Information about you which we hold. The type and extent of the measures differs according to the type of information and the context in which it is provided.

Notwithstanding the fact that we take reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose on-line.

We have taken reasonable steps to prevent unauthorised access, disclosure, loss, misuse or alteration of data. You should be aware of the inherent risks associated with the transmission of information via the Internet.


AFIF may use cookies to personalise and simplify access to our web sites and to monitor traffic patterns. A “cookie” does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.


AFIF takes reasonable steps to ensure that Personal Information collected and stored is accurate and up to date.

You are entitled to request access to the information we hold about you. We will provide you with access unless a relevant exception to the access obligation in the Privacy Act applies.

If you wish to access and/or correct any information held by AFIF or if you have any privacy concerns or questions, please email your request to:


To the extent permitted by law, AFIF excludes liability for any loss or damage (including without limitation all costs (including legal costs), expenses, lost profits and lost anticipated savings) caused in whole or in part by disclosure of or third party access to confidential or Personal Information, however that access is obtained and whether or not that access was obtained in whole or in part due to negligence of or any other act or omission of AFIF, its Representatives, suppliers, contractors, related bodies corporate, affiliates or associated parties, whether or not that act or omission was in breach of this policy. To the extent that it cannot exclude such liability and is permitted to do so by law, AFIF limits such liability to $1 in total.

We are constantly improving AFIF 's website and the services available on it. In future, we may provide a service which enables you to manage Personal Information about yourself which appears on the website. Please refer to this page from time to time to see any new policies about the use of these new features.

We do not represent or warrant that the information we provide is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure.

Where the information made available over this service contains opinions or judgements of other parties, we do not endorse the contents of that opinion or advice nor the accuracy or reliability of that opinion or advice.

You should make your own inquiries and seek independent advice from relevant industry professionals before acting or relying on any information or material which is made available to you through our web site.

In using our website you agree to use it for lawful purposes only.


Further information may be obtained on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's web site at